Terms & Conditions

By accessing or using GoTrackApp, you agree to be bound by these Terms. If you do not agree, please do not use the Site or Service.

Use of service

GoTrackApp grants you a limited, non-exclusive, non-transferable licence to access and use the platform for managing your own pickup, delivery and field-service operations, subject to these Terms and your selected subscription plan's limits (drivers, tasks, and SMS credits).

Accounts

• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You must provide accurate registration information and keep it up to date.
• GoTrackApp reserves the right to suspend or terminate accounts that violate these Terms or are used for unlawful purposes.

Subscriptions & billing

• Paid plans renew automatically for the same period unless cancelled before the renewal date.
• Fees are billed in advance and are non-refundable except as described in our Refund Policy.
• GoTrackApp may change plan pricing with prior notice; continued use after a price change constitutes acceptance.

Acceptable use

You agree not to misuse the Service — including attempting to disrupt platform infrastructure, reverse-engineer the apps, or use the Service to transmit unlawful, abusive or fraudulent content to drivers or customers.

Intellectual property

All content, trademarks and software associated with GoTrackApp remain the property of Gotrack Technology. Nothing in these Terms transfers ownership of that intellectual property to you.

Limitation of liability

GoTrackApp is provided "as is." To the maximum extent permitted by law, Gotrack Technology is not liable for indirect, incidental or consequential damages arising from your use of the Service.

Changes to these terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

Questions

Any questions about these Terms should be addressed to our support team.