Assign Delivery Order to Driver
A web-based platform for managing delivery operations. Dispatch functionality lets dispatchers assign tasks manually or automatically, track drivers through a map, communicate with drivers, and monitor delivery efficiency through reporting.
Notify Customers
A branded mobile experience for tracking deliveries. The customer receives an SMS with a link to an HTML5 application that lets them track their delivery on a map, communicate with their driver, and rate or tip them.
Analytics and Customer Panel
GoTrackApp analytics gives you everything you need to run your business efficiently and make data-driven decisions — graphical reporting plus exportable detailed reports.
Receive Customer Feedback
Monitor driver service and performance, and customer feedback, in real time. Turn a bad experience around before it spreads — and convert customers into repeat buyers.
